Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
At girevanos, we collect information that helps us provide better business education and support services. This happens when you interact with our learning programs, contact us for guidance, or use our educational resources.
Personal Identifiers
Name, email address, phone number, and business details you provide when enquiring about our programs or registering for courses.
Educational Information
Your learning progress, course participation, business goals, and feedback from our educational programs.
Communication Records
Emails, phone calls, and messages exchanged during our professional relationship, including consultation notes.
We also collect technical information like IP addresses and browser details when you visit our website, but this is used solely for improving user experience and security.
How We Use Your Information
Your information serves specific purposes that directly benefit your learning experience and business development journey. We don't sell data or use it for unrelated marketing.
- Delivering educational content and business building courses
- Providing personalised guidance based on your specific business needs
- Communicating program updates, schedule changes, and relevant opportunities
- Improving our teaching methods and course content based on participant feedback
- Meeting legal obligations under Australian privacy and business education regulations
- Protecting against fraud and ensuring secure access to learning materials
Information Sharing and Disclosure
We keep your information within our educational organisation. Sharing only occurs in limited, transparent circumstances that support your learning or comply with legal requirements.
Service Providers: Educational technology platforms, payment processors, and communication tools that support our programs. These partners are bound by strict confidentiality agreements.
Legal Compliance: We may disclose information when required by Australian law, court orders, or to protect against fraud or security threats.
Business Transitions: If girevanos undergoes a merger or acquisition, participant information may transfer to the new entity, with the same privacy protections maintained.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Privacy Rights
Under Australian Privacy Principles, you have significant control over your personal information. These rights ensure transparency and give you practical ways to manage your data.
- Access: Request copies of personal information we hold about you
- Correction: Update or correct inaccurate information in our records
- Deletion: Request removal of your information, subject to legal retention requirements
- Restriction: Limit how we process your information in specific circumstances
- Portability: Receive your information in a structured, machine-readable format
- Objection: Opt out of certain types of processing, particularly for marketing communications
To exercise these rights, contact our Privacy Officer at contact@girevanos.com. We respond to requests within 30 days and provide clear explanations of any limitations or requirements.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement multiple layers of security that reflect current best practices in data protection.
Technical Safeguards: Encrypted data transmission, secure servers with regular security updates, multi-factor authentication for staff access, and automated backup systems.
Physical Protection: Our Orange NSW office maintains secure document storage, restricted access areas, and proper disposal procedures for physical records containing personal information.
Staff Training: Regular privacy training for all team members, confidentiality agreements, and clear protocols for handling participant information.
Despite these protections, no system is completely secure. We continuously monitor for threats and will notify you promptly if any security incident affects your personal information.
Data Retention and Deletion
We keep your information only as long as necessary for educational purposes or legal requirements. Different types of information have different retention periods.
- Course participation records: 7 years for qualification and reference purposes
- Communication records: 3 years for continuity and support
- Financial records: 7 years as required by Australian tax law
- Marketing preferences: Until you withdraw consent or request deletion
- Website analytics: 2 years for improvement insights
When retention periods expire, we securely delete or anonymise information. You can request earlier deletion in most cases, though some records may need to be retained for legal compliance.
Cookies and Website Technology
Our website uses standard technologies to improve functionality and understand how visitors engage with our educational content.
Essential Cookies: Enable core website functions like secure login to learning platforms and remembering your preferences.
Analytics: Help us understand which educational content is most valuable and how to improve user experience.
You can control cookie settings through your browser, though disabling essential cookies may limit website functionality. We don't use tracking cookies for advertising or share cookie data with external marketing platforms.
International Data Transfers
Your information is primarily stored and processed within Australia. When we use international service providers for educational technology or communication tools, we ensure adequate protection measures.
Any international transfers comply with Australian Privacy Principles, including adequacy determinations or appropriate safeguards like standard contractual clauses.
We maintain records of international transfers and can provide details upon request.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur in our practices or legal requirements. Updates reflect our commitment to transparency and continuous improvement.
Significant changes will be communicated via email to current participants and prominently displayed on our website. The "Last Updated" date at the top of this policy indicates the most recent revision.
Continued participation in our programs after policy updates constitutes acceptance of the revised terms.
Privacy Questions and Concerns
We're committed to addressing your privacy questions promptly and transparently. Our team understands that trust is essential in educational relationships.
Email: contact@girevanos.com
Response time: Within 2 business days
75 Sampson St
Orange NSW 2800, Australia
+61879197099
Monday-Friday, 9am-5pm AEDT
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.